Requests for MEDICAL RECORDS should be faxed to 618.346.5025, or by USMail to 130 South Clinton, Collinsville, IL 62234. Requests must include the patient's full name, date of service, a release / authorization signed by the patient, and a fax number to which the response can be sent.
Requests for BILLING RECORDS should be submitted through CHARTSWAP at Chartswap.com
Outside of Chartswap, BILLING RECORDS can be requested as follows:
For Date(s) of Service through May 31, 2020:
Andres Medical Billing
3223 North Wilke Road
Arlington Heights, IL 60004
Phone: 800.244.2345
Fax: 800.329.5274
For Date(s) of Service June 1, 2020 and after:
Medicount, Inc
10361 Spartan Drive
Cincinnati, OH 45215
Phone: 800.962.1484
Fax: 513.772.4464
Contact Tracy Carlson with questions at 618.346.5022 ext. 3141 or at tcarlson@collinsvilleil.org