Resources & Information

Share & Bookmark, Press Enter to show all options, press Tab go to next option
Print

Emergency/Welfare Check

  • If you see an emergency (medical or other crisis or crime is present), dial 911 and police/fire will make contact and attempt to connect to services.
  • If a person appears to be in a mental crisis that appears to be life threatening, dial 911.
  • If a person appears to be in a mental crisis that is not life threatening, call the 24/7 hotline for Chestnut Healthcare Systems at 618-877-4420 OR 24/7 hotline for Centerstone at 855-608-3560.

Service Referrals

Referral Hotline for Madison County:
618-296-5300
Referrals to food pantries, clothing assistance, emergency shelter, and housing assistance
Madison County Community Development Homeless Resources

Referral Hotline for Madison County Mental Health Board
618-296-4357
Referrals from a resource specialist for mental health related services
https://www.co.madison.il.us/departments/mental_health/index.php

Referral Hotline for St. Clair County Homeless Action Council
618-825-3330
Referrals to food pantries, clothing assistance, emergency shelter, and housing assistance

Collinsville Faith in Action
618-344-8080
Referrals for seniors and individuals with disabilities including transportation, grocery shopping, minor home repairs, and benefits access.
https://fiacollinsville.org/

United Way:
211 or 1-800-427-4626
Saint Louis Area: 314-421-4636
Free and confidential service that helps individuals find local recourses they need 24/7

Department of Human Services Family Community Resource Center:
618-877-9200
Referrals for public aid, including food stamps, Medicaid, and medical assistance
1925 Madison Avenue
Granite City, IL 62040
Monday-Friday 8:00AM-5:00PM


Transportation

Madison County Transit (MCT):
618-931-7433
MCT is a fixed route bus service in Madison County to Metro Link and downtown St. Louis. 
205 West Clay Street
Collinsville, IL 62234
https://www.mct.org/wp-content/uploads/2022/01/MCT_Route_18.pdf
https://www.mct.org/free-ride-half-fare-ids/

Agency for Community Transit (ACT):
618-797-4600
ACT is a door-to-door service for qualifying individuals in Madison County. An application must be filled out to apply for services
https://actinfo.org/index

Bi-State Developmental Agency, IL Service Area:
314-982-1400
Transit Information for the MetroLink
https://www.bistatedev.org/

Collinsville Faith In Action (FIA)
618-344-8080
Assistance finding transportation
https://fiacollinsville.org/


Shelter Access

Alcoholic Rehabilitation Community Home (ARCH):
618-877-4987
Extended residential treatment
1313 21st Street
Granite City, IL 62040
Monday-Friday 8:00AM-4:30PM
http://www.archhouse.org/

Alton Housing Authority Subsidized Housing:
618-465-4269
Low-income housing for families and the elderly in Alton
2406 Crawford Avenue PO Box 844
Alton, IL 62002
Monday-Friday 8:00AM-4:30PM
http://www.altonhousing.com/

Biddle House Opportunities Center:
314-612-1675
In need of shelter: 314-802-5444
Emergency shelter to single adult men experiencing homelessness
1212 North 13th Street
Saint Louis, MO 63106
https://www.stlouis-mo.gov/homeless-services/biddle-house.cfm

Chestnut Health Systems:
Madison and St. Clair County: 888-924-3786
Metro East Area: 618-877-4420
Housing for persons living with substance use disorder and/or serious mental illness
50 Northgate Industrial Drive
Granite City, IL 62040
https://www.chestnut.org/

Caritas Family Solutions:
618-213-8700
Residential locations
8601 West Main Street Suite 201
Belleville, IL 62223
https://caritasfamilysolutions.org/

Collinsville Township:
618-344-1209
General Assistance program for emergency rental and utility applications & Low Income Heating Assistance Program (LIHEAP)
305 East Main Street
Collinsville, IL 62234
https://www.collinsvilletownship.org/documents/Documents_Required.pdf
https://www.collinsvilletownship.org/documents/EA__Application.pdf

Family Living Center:
618-274-7832
Homeless families residing in emergency shelters or similar facilities for a minimum of 30 days must be referred by the social service agency assisting the family in this first step of the continuum of services.
510 N 25th Street
East Saint Louis, IL 62205
https://cdbgops.org/

Good Samaritan House:
618-876-0607
Homeless shelter that allows children
1825 Delmar Avenue
Granite City, IL 62040
https://www.facebook.com/GoodSamaritanHouseGC/

Granite City Housing Authority Subsidized Housing:
618-876-0975
This subsidy is used to provide affordable housing to eligible applicants.
2517 Nameoki Road, Granite City, IL 62040
Monday-Friday 8:30AM-4:30PM
https://granitecityha.org/

Catholic Urban Programs (CUP):
618-398-5616
Homeless prevention and emergency shelter options
7 Vieux Carre Drive
East Saint Louis, IL 62203
https://catholicurbanprograms.org/

Madison County Community Development:
618-692-8940
Expanding economic opportunities, promotes affordable housing, provides necessary emergency services
130 Hillsboro Avenue
Edwardsville, IL 62025
Monday-Friday 8:30AM-4:30PM
https://www.co.madison.il.us/departments/community_development/resources_for_homeless_prevention.php

Madison County Housing Authority Subsidized Housing:
618-345-5142
Provides public housing facilities and housing subsidy vouchers, and monthly rent subsidy based on income to make the rent affordable
2 Eastport Plaza Drive
Collinsville, IL 62234
Monday-Friday 8:00AM-4:30PM
https://www.mchail.org/

St. Clair County Housing Authority Subsidized Housing:
618-277-3290
Provides public housing facilities and housing subsidy vouchers, and monthly rent subsidy based on income to make the rent affordable
1790 S. 74th Street
Belleville, IL
http://www.sccha.org/home.html

Supportive Services for Veterans Families (Chestnut Health Systems):
618-512-1823
Must be a veteran or a member of a family in which the head of the household is a veteran, low income, and be homeless
50 Northgate Industrial Drive
Granite City, IL 62040
Monday-Friday 8:00AM-5:00PM
https://www.chestnut.org/Resources/0624d012-ef14-4a68-950a-b62107896c6b/CHS-1000_VeteransBrochure_2019-04-17.pdf


Meal Providers

Spirit of Sharing Soup Kitchen:

St. John EUCC - 307 West Clay Street, Collinsville, IL
Thursday from 5-6:30 PM in Faith Hall

First United Presbyterian Church - 201 E. Church Street, Collinsville, IL 
Open every Tuesday except the last Tuesday of the month from 5-6:30pm in the Westminster Hall

First United Methodist Church - 207 W. Church Street, Collinsville, IL
Open every Tuesday of the month from 5-6:30pm

Hunger Hotline:

1-800-359-2163 (Illinois) or 1-866-348-6479 (National)
Assist individuals in need of food

Collinsville Area Meals on Wheels:
618-345-7779
Home delivered meals (hot and frozen)
195 W Country Lane
Collinsville, IL 62234
Monday-Friday 9:00AM-12:00PM
https://camow.org/

Collinsville Food Pantry:
618-346-1861
For Collinsville residents in need of food. Can “shop” for what is needed
2009 Mall Street
Collinsville, IL 62234
Tuesday and Friday 9:00AM-11:00AM Tuesday 4:00PM-6:00PM
https://collinsvillefoodpantry.org/

Collinsville Township Senior Center:
Hot homemade lunches
420 East Main Street
Monday through Friday 11:00AM - 12:30PM
https://www.collinsvilletownship.org/senior_center.html

Maryville Outreach Center Food Pantry:
618-345-9693
Curbside pickup, call for appointment. Maryville residents only
504 East Division Street
Maryville, IL 62062
https://fbmaryville.org/maryville-outreach-center

Salvation Army Food Pantry Alton:
Pantry is open Monday, Wednesday, Thursday, Friday 1:00PM-2:45PM*Friday is pizza and produce
525 Alby Street
Alton, IL 62002
618-465-7764
Tuesday 9:00AM-11:00AM and Thursday 1:00PM-3:00PM
https://centralusa.salvationarmy.org/midland/alton/cure-hunger/

Salvation Army Food Pantry Granite City:
3007 E 23rd Street
Granite City, IL 62040
618-451-7957
Office is open Monday, Wednesday, Thursday, Friday 9:00AM-3:00PM
https://centralusa.salvationarmy.org/midland/granitecity/events/food-pantry/


Healthcare Services 

Sobriety Tracker & AA Meeting Finder

Illinois Alcohol & Drug Rehab Centers

AA Meetings Illinois

Hospitals

Alton Memorial Hospital
681-463-7311
1 Memorial Drive, Alton, IL

Anderson Hospital
618-288-5711
6800 State Route 162, Maryville, IL 62062

Gateway Regional Medical Center
618-798-3000
2100 Madison Ave, Granite City, IL

St. Joseph's Hospital
618-651-2600
12866 Troxler Ave., Alton, IL

St. Anthony's Hospital
618-465-2571
St. Anthony's Way, Alton, IL 

Pharmaceutical Services

Impact, Inc.
Serve under 60 years old
618-462-1411
2735 East Broadway, Alton, IL
Hours 8:00am-4:30pm M-F
www.impactcil.org

Senior Services Plus
Serves 60+
618-465-3298
2603 North Rodgers, Alton, IL
Hours 5:00am - 9:00pm M-F
www.seniorserviceplus.org

Madison County Catholic Charities
Alton Location:
618-462-0634 ext. 229
3512 McArthur Blvd, Alton, IL
Hours 8:30am - 4:30pm M-F
www.cc.dio.org

Granite City Location:
618-877-1184
1821 Edison Ave., Granite City, IL
Hours 8:30am-4:30pm M-F

Mental Health

Behavioral Health Alternatives
618-251-4073
337 East Ferguson Ave, Wood River, IL
Hours 8:30am - 4:30pm M-F
Appointments preferred, walk-ins welcome 9am to 2pm
https://www.facebook.com/BehavioralHealthAlternatives/

Centerstone
618-462-2331
2615 Edwards Street, Alton, IL
Hours 8:30am - 6:00pm M-Th, 8:30am - 5:00pm F
https://centerstone.org/

Chestnut Health Systems
618-877-4420
50 Northgate Industrial Drive, Granite City, IL
Hours 9:00am - 6:00pm M-F
www.chestnut.org

Karla Smith Behavioral Health
618-624-5771
200 North Lincoln, O'Fallon, IL
Hours 8:00am - 5:00pm M-F
https://karlasmithbehavioralhealth.org/

SIHF Healthcare
618-452-3301
2100 Madison Ave, Granite City, IL
Hours 7:00am - 5:30pm M-F
Call for appointment
www.sihf.org

Rehabs.org
800-743-5860
Alcohol and Drug Rehab Centers in Illinois
www.rehabs.org


Dental Care

Lewis & Clark Community College Dental Clinic
618-468-4463
Call for more information
www.lc.edu/dental_clinic/

SIU of Edwardsville School of Dental Medicine
618-474-7271
Dental care for veterans. Call for more information
https://www.siue.edu/dental/alumni-giving/giving/veterans-dental-care.shtml


Domestic Violence Services

Domestic Violence Hotline:
1-800-799-SAFE (7233)
Advocates ready to help any victims and survivors of domestic violence who need support

Oasis Women’s Center:
618-465-1978 or 1-800-244-1978
Provides help to those dealing with domestic abuse
111 Market Street
Alton, IL 62002
https://www.domesticshelters.org/help/il/alton/62002/oasis-women-s-center

Violence Prevention Center of Southwestern IL:
618-235-0892
Counseling services


Veterans Services

Veterans Crisis Line:
1-800-273-8255 press 1
Confidential crisis chat: veteranscrisisline.net or text to 838255
Connects veterans in crisis and their families and friends with qualified, caring VA responders.

Madison County Veterans’ Assistance Commission:
618-296-4554
Provides needed services exclusively to Honorably Discharged Military Veteran’s and their families who reside in Madison County. The VAC works closely with local Veteran’s Service Organizations (VSO’s), as well as local, state, federal agencies, to ensure the rights to which each Veteran is entitled are preserved and granted. Services include Interim and/or Emergency Veteran’s Assistance; financial assistance, administrative case work; advocacy-related services case management; Transition Center Services; and medical-related transportation services through the DAV Transportation Network.
157 North Main Street Suite 115
Edwardsville, IL 62025
Monday-Friday 8:30AM-4:30PM
https://www.co.madison.il.us/departments/veterans_assistance_commission/index.php



Employment Training

Madison County Employment and Training Department:
618-296-4445
Administers employment and training programs with a focus on creating partnerships with businesses and local government to establish services that prepare customers for employment. Services include job listings, employment training, on-the-job training, recruitment assistance, youth employment and training, job and career fairs, referral services and other types of employer/employee assistance.
101 E. Edwardsville Road, Suite 1302
Wood River, IL 62095
Monday-Friday, 8:30 AM–4:30 PM
https://www.co.madison.il.us/departments/employment_and_training/index.php


Legal Services

Adult Redeploy Illinois:
618-296-5228 or 618-296-6255
Reallocating state resources to develop more effective, less expensive community-based alternatives to incarceration and improve access to interventions that reduce crime.
157 N Main Street, Suite 312
Edwardsville, IL 62025

Crime Victims Assistance Line:
1-800-228-3368
Assistance to those who are victims of violent crimes

Dream Center of Alton:
618-433-8899
Services available to individuals affected by the criminal justice system to have a second chance at a better life
3401 Fosterburg Road
Alton, IL 62002
Monday-Friday10:30AM-2:30PM

Gift of Voice | Recovery Resource Center:
office@giftofvoice.com | Email to request an appointment
Individual Consultation and Group Classes for individuals with mental health and legal challenges, phone support available for persons under house arrest.
903 N. 2nd St., Ste. B
Edwardsville, IL 62025

Guardianship & Advocacy Commission:
618-474-5503
Office of state guardian, legal advocacy services, human rights authority
4500 College Ave Suite 100
Alton, IL 62002

Juvenile Redeploy Illinois:
618-452-8900 ext.211
Redeploy Illinois seeks to decrease youth incarceration in Department of Juvenile Justice through evidence-based community programs that maintain public safety and promote positive outcomes for youth.
Children’s Home and Aid
2133 Johnson Road
Granite City, IL 62040

Land of Lincoln Legal Aid:
618-462-0029 or 618-398-0958
Provides low-income and senior residents of Illinois with high-quality civil legal aid
111 East 4th Street Suite 330
Alton, IL 62002
Monday-Friday 9:00AM-5:00PM

Madison County Catholic Charities:
217-523-9201 Ext. 329
This community based, quality legal services program helps people with little to no income in obtaining pro bono legal assistance in civil matters.
Two Office Locations:
3512 McArthur Boulevard, Alton, IL 62002
1821 Edison Avenue, Granite City, IL 62040

Madison County Legal Self-Help Center:
618-296-4472 or 618-296-4900
Provides legal forms and access to legal information free of charge to the public155 North Main Street
Edwardsville, IL 62025
Monday-Friday 8:30AM-4:30PM

National Human Trafficking Hotline:
1-888-373-7888
Get help, report a tip, learn more

Violence Prevention Center of Southwestern IL-24 Hour Crisis Line:
618-235-0892
Help with orders of protection